The emotional and the rational are as equal in business as in everyday life. But how to balance them to achieve a superior performance? The answer to this question can be sought for years, but never found. Nevertheless the balance can be created which will give you the rapid growth of the company as a result.
Emotional Intelligence: what is this and whom does it concern to?
It is a challenge to find among a large number of possible decisions the only correct one, which brings you to the desired result. This can be done either with the help of a very slow running system of rational thought and logical conclusions or with the help of a system of spontaneous (at first sight) thought, which is called `emotional intelligence`. Emotional Intelligence is a balance between the rational and the emotional. Best of all this method works for those, who want to quickly make right decisions. The reason is that it opens the way for the subconscious. There are always two sides: ratio and emotio. Sometimes decisions that took a long time to make would not bring the best results. When you are guided only by feelings, it can also bring you to a failure. The perfect solution is always at the balance of sense and mind. To keep the Emotional Intelligence of the whole team at the same level should not be a goal of a single person but the entire company.
To develop the appropriate level of emotional intelligence in the company should be the goal of owners and directors, who in their turn would pass it on to top managers, while they would pass it on to other employees. After all, the goal is achieved only with work of everybody. Because when everyone knows what is going on and uses it, then the company rapidly improves performance. Everybody`s participation is a must.
What is procrastination from the perspective of emotional intelligence?
The question of procrastination is directly related to emotional intelligence. What is procrastination? This means not seeing the reason of our actions through the prism of emotions, which just suggest us not to go through with them. This is why we do not have enough rational reasons to do something. Just check: at the moment when you `diagnose` procrastination, you can either to blame yourself, or you can ask yourself one question. Which is: `What if it`s not procrastination? What if I just do not have enough grounds to do what I must do, and this is why I hesitate? What is the reason for what I do?` The most interesting thing is that you either would find no reason at all or begin to demand the benefits of you actions from the ones, who deny them. If you find your reason you would l easily do what should be done. If not, and if you don’t even try it, you will always suffer from procrastination struggling against it with training and books.
Our brain is very efficient. As well as our behavior. All we need in order to overcome procrastination is to explain to the supervisor what prevents us from performing the job. It is not always advantageous for him. He might either pay you more, or take a new person in the team. It depends on how valuable you are as an employee.
What prevents the company from growth?
The most common difficulty to the company’s growth is the conflict between the owners and top managers. The reason for this in most cases is the owner’s desire to retire from managing, which he however cannot fulfill. He wants to get the maximum profit from the company. So he hires top professionals, but interrupts their work with tips and advice. Therefore, we have obvious substitution in place — the owner tries to work as a top manager, he desperately holds on to the business that he should let go. In Ukraine, this tendency exists: owners are not willing to part with their companies when the `exit` time comes. It is no wonder – after the sale there would be a void in the place, where the owner had a successful company. This void is getting filled with anxiety: what’s next? After all, there are many resources and efforts invested. So assistance is needed to understand the situation with the help of the emotional intelligence.
The company is sold: what to do next?
Owners who have sold their companies must understand that the characteristic feature of a good business is ability to bring it to the exit. However, those ones, who used to live in stress, work hard, who are addicted to it, suffer from inability to just relax, to enjoy rest and peace. But once they manage this and got a rest for a while, they can clearly feel what they need to do next.
Business inheritance: what to do?
Every businessperson subconsciously wants to have the business as a hereditary. Therefore, since childhood the heir should be brought up in the way that when it`s time of the business transfer they would not refuse their inheritance. I recommend being proactive: to avoid moments when the business can cause a lack of parental attention, which causes negative emotions and hatred. Because if you force something on a person, it could ruin a person`s life. The heir enters the so-called `loyalty conflict` when his own choice is not important. That is, `I love my father and I cannot refuse him, but also I cannot go into business because I don’t like it and don’t want to.` This is the road to depression, illness, and it`s definitely not a constructive road. Such conflicts occur often and are intense. Both sides can be understood: the father who invested his lifetime into the business, as well as the son who was not involved in the decision about his own fate. The constructive way out of the situation is to try to reach an agreement. The both sides should verbalize their emotions, feelings, disappointments.
It is also important to be honest with yourself. Sometimes business is handed on to heirs just because the owner does not know what to do with it. Then he should acknowledge defeat. It is important to recognize at some point that it`s time to see the sign `stop` and obey it. If you see that the offspring does not want to take over the business, and struggles because of it, then there are three scenarios: refuse to accept the obvious or to acknowledge the situation, or to look for another way of events, which would suit everybody. However, to be able to do this, you need emotional intelligence.
Businessman’s comfort zone
For a businessman just a three days’ cruise on a yacht (even though he enjoys the every moment of it) is already the leaving of his comfort zone. Moreover, it is a big discomfort. Rather often businessmen have to `endure” such holidays. But if he succeeds, it gives an opportunity to new challenges, and inspires new business ideas. Growth does not happen in the comfort zone. A so-called `comfort zone` for business means risks, frantic pace of life, making important decisions. That is why a holiday is a challenge for them that must be taken.